Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building A-Test
    3. Building Hours and Access
    4. Holidays
    5. Insurance Requirements
    6. Moving Procedures
    7. Rental Remittance
  4. Building Services
    1. Conference Center
    2. Deliveries
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Mail Service
    7. Maintenance Requests
    8. Parking, EV Charging and Bicycle Parking
    9. Security
    10. Signage and Directory
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Bomb Threat and Suspicious Device
    4. Civil Disturbance
    5. Elevator Malfunction
    6. Fire and Life Safety Systems
    7. Fire Emergency
    8. Fire Prevention
    9. Flooding
    10. Homeland Security
    11. Medical Emergency
    12. Power Failure
    13. SafetyMax
    14. Severe Weather
    15. Threatening Person and Armed Intruder
    16. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Building Hours and Access

Customer Service Hours
10:00 a.m. - 2:00 p.m. M-F

Building Hours
8:00 a.m. -12:00 p.m. M-F 
8:00 a.m. - 1:00 p.m. Sat 
Closed Sun

Tenant 24-Hour Access
Shorenstein provides its tenants with secured twenty-four hour, seven days a week access to the Building. Security is provided by a combination of electronic monitoring and security staff. An authorized card key access is needed in order to gain access to tenant floors.

Visitors
Individuals who have not been issued an access card must be on an approved access list provided by each tenant company to enter the Building. To inform security that your company has a visitor arriving, tenants may enter the information in the Angus Anywhere visitor access system. Each individual will be asked to check in with a photo identification card.